Lexus Dealer Malden MA

A white Lexus ES driving down the highway near Malden MA.


Climbing into the driver’s seat of a Lexus is an invigorating experience. By visiting our Lexus dealer near Malden, MA, you can enjoy this feeling on a daily basis. Just browse through our well-stocked Lexus inventory for the model that has every feature you crave and more.

Of course, a well-stocked inventory isn’t the only thing we at Ira Lexus of Danvers have to offer. We also have an on-site finance center as well as a service center. That way, we’re your one-stop shop for all things Lexus.

We’ve written up this quick summary so you can learn about the town of Malden and each service offered at our Lexus dealer. Browse our inventory of Lexus models, and stop in for a test drive!


Explore Our Lexus Inventory

A grey Lexus RX driving down the road with modern building lining the road near Malden MA.

Lexus is luxurious and sports a number of high-performance models, but that doesn’t mean you can’t find a suitable family ride, too! Each model in our inventory falls under one of these standard categories:

  • Coupes
  • Performance models
  • Crossover SUVs
  • Sedans

Under these tabs, you’ll find the latest and greatest Lexus models. From there, you can select the model that best matches your needs and lifestyle.

If you’re looking for a sedan, the Lexus ES pairs fuel efficiency with exceptional horsepower and precision handling. With its standard engine, you’ll have ample horsepower fueling your commute. Plus, the model does great with fuel economy. You can be exploring around Malden, MA, with the performance power needed for longer distances.

For a bit more interior space, try the bold Lexus RX. This dynamic SUV has an expertly sculpted exterior and versatile interior featuring spacious legroom and headroom for your passengers. For even more space, you can upgrade to the RXL that allows seating for up to seven passengers at a time.


Exclusive Lexus Features

If you’re brand new to the Lexus lineup, here’s a list of some the available Lexus-exclusive features you may be able to access:

  • Lexus Safety System+
  • Lexus Multimedia System
  • Lexus App
  • Lexus Enform

These features are what set our models apart from other brands while handling your safety, entertainment, interior comfort, and more. Even if you’re familiar with these features, Lexus is always developing newer and more advanced versions with every release.


Our Certified Pre-Owned Inventory

A white Lexus NX driving down the road in Malden MA.Considering a certified pre-owned (CPO) vehicle? Our CPO inventory contains vehicles that measure up to the Lexus standard. Here’s why shoppers get excited to see our CPO models:

  • Certification – Lexus CPO vehicles go through a thorough 161-point inspection in order to receive their certification status.
  • Warranty – An unlimited-mileage warranty is yours when you purchase one of our Lexus CPO vehicles.
  • Complimentary Maintenance – CPO vehicles have complimentary maintenance for two years or 20,000 miles, whichever comes first.
  • Roadside Assistance – When CPO drivers experience a flat tire or any other road inconvenience, the Lexus CPO program offers 24/7 Roadside Assistance.

Besides these great advantages, our CPO models also come with finance options and incentives. Lexus offers CPO drivers leasing options, trade-ins, and extended warranty benefits. For our current offers, check out our website for our revolving deals.

You may be wondering what kinds of CPO models you’ll find on our lot. Depending on our current stock, here are just a few models you may be able to find when you’re browsing our certified pre-owned inventory:

  • ES 350
  • GX 460
  • IS 300
  • LS 500
  • NX 300

Not sure which vehicle is right for you? Go ahead and read through any of our Lexus reviews. Each provides an in-depth but easy-to-digest look at what makes each of our Lexus models unique.

After reading our reviews, be sure to spend some time reading how they compare to the competition with our Lexus comparisons. See how well our models measure up to other leading manufacturers by clicking through our linked resources.


Simplified Financial Process

A close up of someone signing finance paperwork at our dealer near Malden MA.Once you find the right Lexus model for you, you have two streamlined financing options. The first, which is the traditional route, is to visit our finance center in person. Here, you’ll meet one on one with a financing specialist on our team.

Together, you’ll talk about your specific financing needs, whether you’re trading in another vehicle, if you want to buy or lease your new Lexus, and more. Once all questions have been answered, they’ll create a fully customized payment plan.

The second financing option you have is to buy your new Lexus at home through our AcceleRide® program. With this option, you’ll still have access to our team of financing experts, but you’ll set up your financing plan and answer any questions from the comfort of your own home.

Whichever financing plan you choose, you’ll have access to an array of online tools that help make the financing process simple:

  • Secure financing application: Want to buy your Lexus in person but also want to get a jump-start on the financing process? Our online application is just what you’re looking for. It only takes a minute or two to fill out. Afterward, it gets sent to our team, who’ll get started crafting your custom plan before your meeting.
  • Value Your Trade trade-in estimator: Trading in your current vehicle when you buy your Lexus? This tool gives you an instant Kelley Blue Book® trade-in estimate that can be factored into your custom plan.
  • Payment Calculator: Do you want to know what your monthly payments will be before you’re ready to buy? This tool lets you plug in the vehicle price, your down payment, and more in order to give you an estimated monthly cost.

Thanks to our flexible car-buying options and secure online tools, buying your new Lexus has never been easier. Get a clear understanding of your finances by consulting with our friendly finance experts!


Lexus Service Center

Two of our Lexus service professionals performing an oil change at our dealer near Malden MA.Once you take your first trip in your Lexus, you’ll surely be in love with your new car. To ensure you and your Lexus can travel around Malden, MA, together for years to come, you’ll have to stay on top of your vehicle’s routine maintenance. Luckily for you, our Malden, MA, Lexus dealer has a great on-site service center.

As you might imagine, the team in our Lexus service center caters specifically to Lexus vehicles, meaning we have all the specialized parts your model needs. Plus, we have trained technicians who understand the ins and outs of every Lexus vehicle.

What’s this mean for you? It means no matter what service your Lexus needs—whether it’s a routine inspection or a transmission repair—your vehicle will be serviced in little to no time at all. It also means if your vehicle is ever in need of a part replacement, our on-site parts department is here to help.

Here, you’ll find all the Lexus OEM (original equipment manufacturer) parts you’ll need. Since these are the same parts used by the manufacturer, you can rest assured they’ll fit your Lexus model perfectly and last longer.

Before stopping in, be sure to look at our various specials and coupons to ensure you’re getting the best deal possible. Once you’ve done that, contact our dealership to schedule an appointment.


What We Love About Serving Malden, MA

Home to about 60,000 residents, this quaint town is considered a suburb right outside the state capitol of Boston. Malden, MA, is a thriving town that draws plenty of tourists’ attention thanks to some noteworthy scenery and renowned breweries.

If you enjoy the subtle, tranquil brilliance of nature, then the Middlesex Fells Reservation is a must-see. This vast landscape is beautiful in all seasons and provides guests with an array of dazzling trail and vantage points.

For a hearty glass of beer, try the acclaimed Idle Hands Craft Ales, a thriving brewery that develops original ales, stouts, porters, lagers, and IPAs. Or drive a few miles down the street to the Night Shift Brewery which features a dog-friendly patio, food trucks, and live music.

Speaking of food, enlighten your tastebuds with the many restaurants Malden is known for, like:

  • Doo Wop Diner
  • Exchange Street Bistro
  • Habesha
  • All Seasons Table

From classic American bar food to fresh traditional dishes, your stomach will thank you for stopping by any of these establishments.

These are just some of the many wonderful attractions in Malden, MA. If you start searching through our Lexus inventory, you can find your ideal car and begin your next adventure in this cherished town.


Test Drive a Lexus near Malden MA Today!

We hope you’ve learned more about our inventory, financial and service centers, and what makes us proud to serve the Malden area! Getting behind the wheel of any model at our Lexus dealer is the best way to ensure the car you’re interested in has everything you’re looking for.

To do this, simply reach out to the team at Ira Lexus of Danvers and we’ll schedule your test drive immediately! In the meantime, explore our website to see our other resources so you can be fully prepared when it’s time to visit out lot.


Contact Us

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DealerRater Jun 28, 2026

Pleasant and efficient staff always friendly and helpful . Positive experience. Long time satisfied Lexus owner

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DealerRater Jun 28, 2026

Staff is personable & friendly. It’s a seamless process. Nice perk having your vehicle washed!

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DealerRater Jun 27, 2026

I got my NX300 serviced today. They did an excellent job. I am very happy with the work they did. Fantastic customer service.

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DealerRater Jun 24, 2026

Excellent customer service, Jason really did a great job and helped me above and beyond. Everyone was excellent and made the process of buying a car fast and easy and enjoyable.

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DealerRater Jun 24, 2026

Ryan was very helpful and knowledgeable. Website is very user friendly and easy to set up an appointment.

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DealerRater Jun 24, 2026

Absolutely fantastic service. Kind and efficient. Cannot rave enough about the service department. Even vacuumed my car after the service in addition to washing.

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DealerRater Jun 24, 2026

Abraham was helpful, courteous and professional. I was not happy about repair shop not attending to my repair for 2 days because “they got slammed”. Repair shop failed in this instance. All other visits have been a smooth, positive experience.

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DealerRater Jun 23, 2026

I had a great experience todayat Ira Lexus, Danvers. I was fortunate to get Remi as my consultant & it couldn’t have been better. Because of Remi i liked my car better now than when i drove in this morning! Thank you Remi

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DealerRater Jun 20, 2026

Abraham provided exceptional service today! He was super friendly and helpful. I hadn't booked a loaner car ahead of time, but he kindly offered me one so I didn't have to sit and wait for 3 hours. He made the whole process seamless and is truly wonderful to work with!

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DealerRater Jun 20, 2026

Great service at Ira Lexus, Abraham is courteous and the service team is always right on schedule.

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DealerRater Jun 18, 2026

My service experience was excellent as usual. Bryanna Bernard was excellent. She processed the service, and also noticed my inspection sticker was coming due, Thanks again Bryanna.

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DealerRater Jun 18, 2026

The sales and service staff are awesome. I bought one last year and bring my other two Lexus vehicles here too. They get you in and out quickly, literally minutes, with a nice loaner if needed. Definitely my preferred dealer.

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DealerRater Jun 17, 2026

Great service team. Clean facility. Spacious waiting room with refreshments. Reliable repair services. Clean car upon pickup.

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DealerRater Jun 16, 2026

Ryan was great with helping gettting my car serviced, nice and cleaned after. Thank you.

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DealerRater Jun 16, 2026

Excellent exceptional experienced dedicated Personnel dealership. I keep coming back for all those reasons. I recommend to anyone who will listen !

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DealerRater Jun 15, 2026

Everyone we worked with was super friendly and the purchasing process was rather smoothe. We are happy with the GX even if it took forever to get!

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DealerRater Jun 13, 2026

Staff is attentive, listen and provide advise with appropriate information. They keep you posted on the status of the work while waiting. Courtesy services are avaliable and location is clean and organized

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DealerRater Jun 13, 2026

Happy with my service but a very special shout out to Bryanna!! She is courteous, knowledgeable, efficient and absolute pleasure to work with. My absolute favorite person there. Keep that employee happy. She represent you well

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DealerRater Jun 12, 2026

Excellent customer service and was great at reassuring any questions and gave answers that were easy to understand.

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DealerRater Jun 11, 2026

Great customer service , always polite, kind and professional the waiting area could use some separate workspaces with healthier snack options

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DealerRater Jun 10, 2026

Excellent experience from start to finish. The staff was professional, knowledgeable and respectful of my time. They answered all my questions, made the process smooth and transparent, ensured. I was completely satisfied with my purchase. I would highly recommend this dealership to my friends and family. I would recommend my sale representative Robert Giovannucci. He is very helpful and knowledgeable in the entire process of buying my new RX350H Premium… .

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DealerRater Jun 9, 2026

Everything goes smoothly and all the staffs are really knowledgeable and kind Waiting room is very clean and I enjoy free coffee. It was delicious!

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DealerRater Jun 8, 2026

The dealership people are terrific from sales people to mechanics to operator. Thank you, Brianna for going above and beyond to help me today. And Alex, thank you for always being available to answer our questions or help put us online.

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DealerRater Jun 5, 2026

Service agent was very helpful and accommodating. He got my car in a busy day without an appointment. The techs diagnosed the problem and fixed it quickly.

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DealerRater Jun 5, 2026

I have been a long customer of Ira Lexus. Each time I have service done on my vehicle. I am greeted with the valet who always make you feel like you’re their most important Especially Larry, Tom, and Steve, who was in the drop off and pick up area.( he’s uncle Steve to my dog Gio) Although, Dennis Pellegrino, isn’t at Lexus- he’s at Toyota, he was still there for me to make my appointment when I reached out to him. The work is always done perfectly, the coffee is delish! All of the service employees ... Read More

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DealerRater Jun 5, 2026

Great experience at IRA Lexus today - service advisor was very professional and helpful - thank you!

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DealerRater Jun 4, 2026

Service staff were friendly and very accommodating. They weren’t grouchy when I had to reschedule twice and just before the actual scheduled appointment. There was no pressure to upgrade the service needed to a premium package that provides extra preventative care but naturally cost more. They were mindful of my having a comfortable experience by frequently offering complimentary snacks and beverages and apologizing when they ran out of a few items. They were respectful of my time by staying within the estimated time of completion. Since the final cost of the service visit was a little more than the ... Read More

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DealerRater Jun 3, 2026

Pleasant. Not high pressure. Easy to work with. Process was efficient. Sales and Finance were excellent.

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DealerRater Jun 3, 2026

Delivered services in a timely manner and at the price quoted and with a loaner to bot!

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DealerRater May 30, 2026

My wife and I just purchased our third Lexus from IRA. Kal, our salesman was great through the entire process, and the folks who prepped the vehicle did a fantastic job.

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DealerRater May 30, 2026

Ira Lexus of Danvers was a great buying experience. Friendly, efficient and respectful of your buying decision.

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DealerRater May 29, 2026

Happy that salesman suggested the hybrid. In 2021 I purchased an NX because the RX was too much vehicle for my needs. I traded the 2021 NX because the 2026 NX hybrid is much better in exterior, exterior, and exterior color, not to mention mpg rating. It’s really nice vehicle., The salesman was good in showing me a lot of the new features.

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DealerRater May 28, 2026

My sales person was amazing. Very knowledgeable, and the right level of engagement. The wait for finance was too long. Took two hours after we had agreed on a price on the vehicle. I almost walked out.

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DealerRater May 28, 2026

Good service, good people, will be back. Remi was very helpful, polite.. I wish all services was like there

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DealerRater May 28, 2026

Brought car in for a recall and an oil change came out7 days later spending $400+. Your thoughts!

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DealerRater May 26, 2026

We just bought an Rx350 from John and he was so great to work with. We’re thrilled with our experience.

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DealerRater May 22, 2026

The pricing and service were both relatively stress free. Only knock is the online offer for my trade was a bate and switch. As the final price was 25% less than original

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DealerRater May 21, 2026

Excellent service department . Top notch work. I would definitely recommend Abraham as a advisor and Danny as a technician

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DealerRater May 21, 2026

The service at this dealership is fantastic from the moment you drive in! They are all so personable and do a terrific job! Elias is so wonderful with updates and information. He went the extra mile to be as helpful as possible and to make it a seamless and great overall experience! I left feeling like i had not only a great experience but like I have new friends!

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DealerRater May 20, 2026

Had an appointment and waited over 3 hours for just an oil change. Absolutely insane

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DealerRater May 19, 2026

I have appreciate the service department and the service manager and assistants who have helped me.

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DealerRater May 16, 2026

Ira Lexus of Danvers provided excellent customer service. They performed the service incredibly quickly as well.

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DealerRater May 13, 2026

I had an excellent experience with Jason in sales and IRA Lexus overall. I highly recommend

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DealerRater May 13, 2026

They have the best service, Remi was so helpful. The.valet service was the best

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DealerRater May 12, 2026

Very friendly and my service manager Jennifer Perry is the best! The service is great

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DealerRater May 10, 2026

Service department was very helpful. Was assisted immediately and all repair recommendations were reviewed with me so I could make informed decision on how to move forward.

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DealerRater May 9, 2026

Very professional and great commitment to service. My only comment, after just having a significant amount of work done, is that it would have been nice to have the car detailed. It would improve already great customer service.

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DealerRater May 9, 2026

Bryanna in Service is Wonderful and Awesome. Very Friendly, attentive and most importantly very Professional. Keep up the Greatl work Service Team @Lexus.

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DealerRater May 8, 2026

Jake Williams made the experience less stressful and I got the pre-owned Lexus NX 350 AWD vehicle I wanted..

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DealerRater May 7, 2026

Excellent, friendly customer service! The team member that helped me went above and beyond to work with me.

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DealerRater May 5, 2026

Very attentive to everyone's needs. Jennifer was very helpful and explained everything in a very professional manner.

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DealerRater May 1, 2026

Excellent Service and Excellent People. I’ve always been happy with Ira Lexus for over 32 years.

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DealerRater Apr 30, 2026

Took car in without appointment to replace battery i picked up next morning. Service writer Abraham excellent to deal with.

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DealerRater Apr 30, 2026

Always have a great experience at Ira Lexus. Have been purchasing cars from them since 1991. My cars are always meticulously serviced and returned to me beautifully detailed. I look forward to working with David in the future

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DealerRater Apr 29, 2026

Always receive excellent service! Great staff to work with. Like seeing the technician tour of work completed and recommendations with rationale.

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DealerRater Apr 26, 2026

This is my 2nd Lexus car and the first one I got it from Lexus Watertown, thinking to change to new dealer expecting to get a better service, yet it turned to be a disappointed. When I had my car serviced in Watertown for both 5000 and 10000 miles, they filled up my tank for both times. And interior, they cleaned it very nicely. Not to say Lexus changes their policy not to fill up clients tank, but for the cleaning part, IRA did it for me yesterday very carelessly

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DealerRater Apr 26, 2026

Very good service and kind and helpful all who I was dealing with, the possible future upgrades were reviewed. All questions were answered. Highly recommended this team to anyone.

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DealerRater Apr 25, 2026

Excellent Customer Service! Everyone’s so very helpful and nice. And very efficient, from the text to schedule my visit to the ride to mall while I was waiting. Only negative- you ran out of Chezet Snacks …(just teasing…I had to settle for Ritz Crackers …but they were delicious) Thanks … keep it up

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DealerRater Apr 25, 2026

I don’t usually leave reviews, but my experience with IRA Lexus of Danvers was so unacceptable that I feel obligated to warn others. I brought my vehicle in on December 10 for one clear, limited issue: repairing injector wires that caused my AWD to disengage. That was the only service I authorized. Instead of addressing that, I was contacted and aggressively pushed to approve a $2,900 water pump replacement—something I clearly declined multiple times. What happened next was completely unacceptable. I was told outright that unless I approved the water pump repair, they would refuse to complete the injector wire ... Read More

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DealerRater Apr 23, 2026

Great experience. Easy purchase. Car was like new. Hopefully next few years are trouble free.

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DealerRater Apr 23, 2026

Very nice guy. I felt like I was taken cared of and was able to explain what was going on with my car

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DealerRater Apr 22, 2026

Great service. I have been with them for over 360,000 miles and going strong.

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DealerRater Apr 22, 2026

John Luna could not have been nicer- when I arrived without an appointment as I hit a nasty manhole cover and ripped my tire. He was very caring about this and asked several times what he could do for me- as I was there awhile. He saw that my brakes needed replacement and I said yes as I was there. Very thorough and kept me informed. I expect exceptional service and got it today!

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DealerRater Apr 21, 2026

Comfortable and friendly. Qualified technician and communicate effectively. The advisors are always nice and on top of updating the customers.

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DealerRater Apr 14, 2026

Very customer service oriented. Rent was extremely respectful and responsive to my needs and requests.

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DealerRater Apr 13, 2026

I was very impressed by the dealership because they give you a list of the important things that your car might need for service in the near future, and they gave my car an interior and exterior wash, which was an added, plus

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DealerRater Apr 11, 2026

Courteous and efficient staff. Comfortable waiting area with plenty of space and amenities. On schedule as planned.

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DealerRater Apr 9, 2026

Everyone at this dealership’s goes over and above to please their customers. The are the very best. They welcome you always with a smile and make it comfortable if you are waiting for your vehicle. They keep you informed of what’s going on with your service until it’s complete. People at that dealership are an asset to Lexus. Thanks to all

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DealerRater Apr 9, 2026

Rob was really helpful and not pushy like most car sales. My wife and I felt comfortable with the deal we ended up getting.

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DealerRater Apr 8, 2026

My advisor Abraham was helpful and kept me updated on the service. The waiting area makes it possible to work while you wait.

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DealerRater Apr 8, 2026

I’ve been a customer for over 20 years. Love the cars and love the service. First time dealing with Ryan, he took the time to make sure all my issues were resolved.

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DealerRater Apr 8, 2026

Was very pleased with the Lexus dealership. I wandered in the late afternoon looking at all the cars in the parking lot. Olti Gjimsra came running out to ask me if he could help me. I explained that I was thinking of buying a new or used car depending on the price. My intentions were to look at the Toyotas, the Subarus and the Lexus. I owned a Lexus many years ago, and was serviced by John Ponce. Olti invited me into the dealership and proceeded to show me his inventory on the computer I went from intending to buy ... Read More

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DealerRater Apr 2, 2026

Bryanna was absolutely wonderful, her kindness and friendliness are top notch! Mint customer service and pleasant experience overall!

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DealerRater Apr 2, 2026

Polite clean comfortable non threat environment enjoyed the experience. Even the coffee was drinkable. Thanks

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DealerRater Apr 2, 2026

The service at this dealership is always excellent I have been coming here for over 10 years Will not go anywhere else

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DealerRater Apr 1, 2026

I was there for my 20k service and waited for the car and it was delivered in the time they had said.

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DealerRater Apr 1, 2026

You always receive a timely service representative and diagnosis from your mechanic. It will provide you with analysis of your car’s condition and an estimate for the repair costs. This allows you the opportunity to make an informed decision about how best to proceed with your vehicle.

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DealerRater Mar 28, 2026

Excellent service and repair. Employees are personable and professional. They listen and react to the problem at hand. Thank you all for a wonderful experience.

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DealerRater Mar 27, 2026

Lexus has always been number one in the service department for us. That’s why we returned after trying other dealers. Keep up the great work!!

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DealerRater Mar 26, 2026

Always have a great experience when i bring my car to Ira Lexus Danvers. Greg is the best and is honest about work needed for my car.

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DealerRater Mar 24, 2026

Always welcomed, knowledgeable staff. Very helpful answering questions. Neat and clean annd well kept environment.

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DealerRater Mar 24, 2026

Jason at IRA Lexus was kind and straightforward. From the test drive to selecting the car and completing the sale it was the smoothest process I have experienced in 40 years. The dealership is calm, quiet and well appointed.

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DealerRater Mar 24, 2026

Excellent service from arrival to departure as it is always everybody was very very helpful.

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DealerRater Mar 24, 2026

Me gustó que me atendieron apelar que llague un poco tarde. De igual manera la disponibilidad para responder todas mis preguntas y ayudarme con una sonrisa y deseo de servirme. Las meriendas disponibles mientras uno espera por su vehículo es un plus para nosotros como clientes.

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DealerRater Mar 24, 2026

Fantastic sales and leasing team. Friendly, knowledgeable- and good pricing. Alex Baker, Mike Walsh and Denise Freitas are all great to work with. A total no-stress experience. I have another Lexus dealer closer to me, but I’m willing to drive the 45 minutes to an hour each way to Danvers because they’re just such a nice crew.

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DealerRater Mar 23, 2026

Very attentive and excellent Service Department.. Met all my needs and answered all my questions

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DealerRater Mar 23, 2026

Great experience overall. The service department always exceeds my expectations regardless of the manager. They are very thoughtful and communicate really well

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DealerRater Mar 20, 2026

The person we worked with was very kind! Comfort waiting room . Drinks and snacks. And my car was washed!

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DealerRater Mar 20, 2026

Professional and personable. Thorough and at same time looking to save me money. I was kept informed regarding how much time it would take and it was accurate.

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DealerRater Mar 19, 2026

I brought my RX 350 to IRA for a full detail today, when l stopped by to get it l was thrilled, it looked like it was just driven of the showroom floor. They did the best job l've ever had done. I highly recommend this dealership to any one for any kind of service. Thanks to Ira and your employees

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DealerRater Mar 17, 2026

I've purchased many Lexus' from Ira over the past 30 years. First, from the late Steve Pugatch, and then from Gene Porzio, who is now working in service. They had both been extremely helpful, respectful and professional throughout the process. However, my most recent involvement with Ira Lexus was the worst car buying experience I've ever had! Our salesperson, Ms Zallen, was very nice, yet lacked experience, and should have had a seasoned professional shadowing her. She neglected to give me an important piece of information that caused us a lot of time and unnecessary frustration. Mr. Coco, the ... Read More

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DealerRater Mar 14, 2026

The check in process was great, Tyler Costa was very informative. The waiting area was very crowded and noisy. The complimentary cafe was fair

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DealerRater Mar 13, 2026

I didn’t have an appointment, just called about my issue and service department got me in within an hour, provided me with a loaner and it was just an happy experience.

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DealerRater Mar 13, 2026

The dealership has been great however the service advisor that I have had several times keeps messing up with my service coverage. I requested that I get new service advisor but when I arrived today he told me he was covering my service. I waited for the car and he came to ask if I wanted the repairs that were recommended. I asked him if they were covered by my Platinum policy and he said no. When the car was done he handed me a bill for $389.07. So again I had to explain to him that I had the platinum ... Read More

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DealerRater Mar 10, 2026

We had a great experience at Lexus Danvers. We contacted multiple Lexus dealerships and Danvers was always very responsive. I spoke with Naomi first via text and then met with Olti when test driving and then leasing the car. Everyone was so kind and knowledgeable from the first response I got after contacting Lexus Danvers to the managers, and the financing team. Most importantly, Olti and the manager, James treated us like people instead of just another number or transaction.

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DealerRater Mar 10, 2026

Very professional, knowlegeable and courteous staff that walked us through the end to end process. Highly Recommend this dealership!

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DealerRater Mar 9, 2026

Very professional. Agent informed and explained things that needs to be done.Matches other Lexus coupons.

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DealerRater Mar 7, 2026

Helpful and friendly staff. Loaner vehicles are extremely helpful. Nice waiting area with coffee and snacks are a plus.

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DealerRater Mar 7, 2026

The best ever I would recommend your services to my friends and family. Keep doing what you’re doing and congrats for excellent customer service.

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DealerRater Mar 6, 2026

Very helpful with replacement of flat tyre. Took care of me quickly and sent me on my way.

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