I had a great buying experience from this dealership. From start to finish the transaction was handled at my convenience and they were even accommodating to my two small children. After shopping around, I received not only the best pricing, but also the highest level of customer service from Ira of Danvers. I highly recommend their team.
- Susan S.
Brought my Ford F150 in today for service - new tires - as I received a great deal from Ira. I was offered the option for wheel alignment, which I said yes to, but because the truck was too big for the alignment machine, alignment was not possible. That makes sense because Lexus has no full size pickup trucks.
The Service Department did an awesome job with the installation of the new Michelin tires. Ira went the extra mile to clean and polish the inside of the rims for no charge. Who else does that? No one that I know. Checkout was quick and easy. To my surprise, Service also washed and vacuumed the truck without charge.
Met many great people in the Parts and Service departments who were very helpful and informative throughout the entire process. Without the help of the Parts Department getting the great deal on tires, I would not have had such a wonderful opportunity to come into this awesome dealership. The rumors are true that Ira Lexus treats the customer with the utmost respect.
I would certainly return to Ira Lexus for service on my Ford truck.
- Thomas F.